Carters Cottage, Gamblesby, nr Penrith. Cumbria CA10 1HY
Term & Conditions for Holiday Let.
Contact Address: The Vicarage, Townhead Rd, Dalston Cumbria CA5 7JF
Contact Telephone Number: 01228710215
Contact Email: carterscottage@gmail.co.uk 1.
1.To Make a Booking: Please check for availability (availability section of website). Ring or email so we can reserve for 3 days until deposit/payment has been received. Complete the booking form (Which you will also find in the Availability Section) and post with cheque. On receipt we will email or post a receipt and confirmation.
2. Deposit: We require a £150 non-refundable deposit. If you are booking within 8 weeks of the date of commencement of Holiday we require full payment at time of booking.
3. Balance: The balance is due 2 months prior to commencement of the holiday. If this is not received 6 weeks prior to the commencement of the holiday your booking will be cancelled and deposit lost.
4. Prices: Prices are for 7 nights accomodation starting from start date Friday. Short breaks are from Fri-Mon or Mon-Fri.
5. Occupancy: The cottage is for a maximum of 6 people and 1 well behaved dog. If these terms are broken the remainder of your holiday will be cancelled and you will be asked to leave without refund. Our prices are based on 6 people sharing for a week/part week. Visitors: We have no objection to you having up to a maximum of 4 well behaved visitors (but not every day and due to insurance would like to be informed in advance). The dining room only seats 8 so large dinner parties are out of the question. The living room is large but there is only settee and chairs for 6. We have allocated 2 car parking spaces so your guests may have to park in the village on the street.
6. Parking: We have off road parking and allow for 2 parking spaces.
7. Breakage/Cleaning deposit: We charge a £150 deposit payable with balance. Any cost for excessive cleaning or damages will be deducted against this. This will be refunded by First Class Post within 3 days of departure. We expect the property to be left in a similar level of cleanliness as found. (All cleaning materials provided). If you do have any problems on arrival inform the owners immediately. It would be appreciated if any damages /breakage could be reported ASAP to allow the cottage to be made available for the next guests.
8. Access to property: We reserve the right to inspect the property at any time and carry out any maintenance work. Sometimes we may require access to show potential guests, inspection companies. We will always give you as much notice as we can and accompany the person/persons concerned.
9. Pets: We may allow 1 well behaved dog. Not to be left alone in the cottage AT ANY TIME and not allowed on furniture or upstairs.
10. Children: We only allow well behaved children under 12 by arrangment. We are not trying to put you off but want you to understand there is no garden although there is a childrens playground 2 minutes walk away. The property is kept to a high standard and we want to make sure it stays that way. We do not have any special facilities for babies.
11. Smoking: is not allowed.
12. Towels/Bedlinen: Are all included in the price.
13. Heating/Wood Stove: Central heating and first basket of wood for woodstove is provided.. more wood can be purchased locally.
14. Telephone: The property does not have a telephone. Most mobiles will work in the area. A Pay phone is available in the village.
15. Access/Key Collection: Property is available from 4 pm on the afternoon of arrival and must be vacated by 10.30am on the morning of departure.
16.. Complaints: If you have any complaints whatsoever please see the owners as soon as you can. We will endeavour to remedy any problem as soon as we can.
17. Cancellation by Owner: We do not expect to make any changes but if for any reason the property becomes unavailable/unusable we will try to find you alternative local accommodation to a similar standard and refund you any difference in price. Alternatively a full and immediate refund will be available. We do not currently have a compensation policy but if legal proceeding takes place our liability is limited to the cost of the accommodation.
18. Cancellation by customer: If you have to cancel your holiday at any stage after booking and paying a deposit you are liable for the full cost of accommodation. Please remember a confirmed booking is a legal contract. We will endeavour to re-let, any rent received from a new hirer will be refunded to you less £50 administrations charge. (We suggest you take out holiday insurance cover).
19. Data protection: We will not pass your details to any 3rd party.
20. Force Majeure: We cannot be held responsible or make repayments for the following unforeseen problems: Natural/nuclear disaster, riots, war, threat of war, terrorist acts, civil strife, industrial dispute, fire epidemic and similar circumstances.